resume

Education

Simmons College, Boston, MA
Master of Science: Library and Information Science
Student Organizations: Web Director – Special Libraries Association
Treasurer – American Society for Information Science and Technology
- hide classes
  • LIS 403-Evaluation of Information Services
  • LIS 404-Principles of Management
  • LIS 407-Reference and Information Serivces
  • LIS 413-Corporate Libraries
  • LIS 415-Information Organization
  • LIS 433-Oral History
  • LIS 458-Database Management
  • LIS 465-Knowledge Management
  • LIS 467-Web Development and Information Architecture
  • LIS 488-Technology for Information Professionals
  • LIS 500-05-Independent Study: New User Experience in Second Life
  • LIS 531S-Metadata
May 2010

Ithaca College, Ithaca, NY
Bachelor of Science: Telecommunications Management
Honors and Awards: Alumni Scholarship, Emerson Scholarship
Student Organizations: Online Editor - The Ithacan
May 2002

Technical Skills

Operating Systems: PC, Mac, some familiarity with Unix
Software: Balsamiq, Dreamweaver, Komodo, Morae, Microsoft Office, OpenOffice, oXygen, Photoshop, phpMyAdmin, TextWrangler
Languages: HTML, CSS, MySQL, XML

Work Experience

EBSCO Publishing, Ipswich, MA
Requirements Analyst
October 2010 - Present
  • Communicate features and requests from project sponsors to outside app developers and vendors
  • Write detailed user interface feature requirements for web development and engineering teams
  • Develop and conduct usability testing on proposed interface changes
Metaweb, San Francisco, CA
Ontology Manager
June 2010 - October 2010
  • Defined and provided usage guidelines for classification categories on Freebase.com
  • Engaged with team and community members to reach consensus on definitions
  • Comprehensively researched topics discussed to provide useful feedback
Grub Street, Boston, MA
Consultant
June 2010 - August 2010
  • Assessed the current architecture and layout of the site
  • Arranged homepage elements to meet users's expectations
  • Reorganized top and internal site structure to eliminate duplicate elements and provide easier navigation
Linden Lab, San Francisco, CA
Usability Researcher — New User Experience
January 2010 - May 2010
  • Wrote test plans and scripts for usability testing
  • Recruited appropriate participants based on age, gender, and computer skill
  • Studied recordings and identified common usability issues
  • Presented findings to appropriate teams
CSS, XML Design Intern for Viewer 2.0
June 2009 - May 2010
  • Analyzed Second Life user interface for positive usability
  • Manipulated XML code to rearrange layout of menus and program elements
  • Made iterative design changes as new features were added
Schlesinger Library, Harvard University, Cambridge, MA
Reading Room Assistant
August 2008 - June 2009
  • Assisted researchers with manuscript materials, rare books, and periodicals
  • Staffed the manuscript reading room desk and answered patron questions
Henry Bear’s Park, Arlington, MA
Web Editor
August 2008-August 2009
  • Updated store website to feature new products and store events
  • Orchestrated the move to a new content management system
  • Edited metadata and chose product lines that optimized search engine rankings
  • Redesigned marketing e-mail template to fit with overall store branding(see portfolio)
Assistant Book Buyer and Office Manager
April 2007 - August 2008
  • Oversaw children’s book section, featuring titles appropriate for infants through teenagers
  • Defined and implemented new invoicing system for three store locations
  • Ordered backlist and special order books in response to sales and requests
  • Arranged author visits and other book-related special events
Store Manager
August 2004 – April 2007
  • Maintained an enjoyable shopping and working environment in an award-winning neighborhood store that has been in business over 35 years
  • Recruited and retained a personable and well informed ten-person staff
  • Assisted parents and gift-buyers to find appropriate toys for children based on their age and developmental level
  • Coordinated merchandising of in-store displays and nine street-facing window displays
  • Supervised product receiving and returns of damaged goods
Boston.com, Boston, MA
News Producer
February 2003 – May 2004
  • Read and identified newsworthy articles to highlight on the homepage and chose multimedia materials to enhance the message
  • Worked with Boston Globe journalists to create more interaction between readers and writers
  • Identified breaking stories from news wires and posted them on homepage
  • Collaborated with editors to create packages for breaking news and Globe content
  • Contributed news articles for events in Boston, featured on Boston.com
Hearst Interactive Studios, New York, NY
Consultant
May 2000 – October 2001
  • Assumed a range of increasing responsibilities from assisting on web pages to assembling and managing a project team
  • Quality checked and assisted with the construction and redesign of KingFeatures.com, PopularMechanics.com, HearstCorp.com, CosmoGirl.com, RebeccasGarden.com, and EsquireMag.com
  • Completed in-depth quality assurance checks on CosmoGirl.com, EsquireMag.com, and PopularMechanics.com